QuickBase Support

We’ve been tossing around the idea of revamping the support section of the QuickBase website for some time now. Yesterday, I took an hour and mocked-up what I thought could be one version of the support page. If you look closely, you’ll see that I borrowed from both the TurboTax and the Apple support sites.

The Intuit QuickBase support section is an area of high-demand given the technical nature of QuickBase. When the QuickBase Support Manager suggested that the customer support experience could be improved, I stepped in to build this mock-up. Here are some of the features of the design:

• Prominent global search bar placement
• Area for promoting training sessions or other promotions
• Placement for recently access or updated content
• Video showcase
• Clean and accessible navigation